David Ogden Holidays - Safe Operating Procedure - Updated - 30/06/2020

 

We are committed to proactively reducing the spread of any disease and maintain the health of our staff and passengers.  As such please ensure you and your passengers follow this guide to help maintain the hygiene levels that we currently have in place to reduce the spread of any disease.

Our current system includes cleaning of all floors and seats, cleaning of all glass surfaces, mopping with disinfectant of all floor surfaces, disinfectant wiping of dash areas, driver controls and handles. It also includes cleaning all handrails, hand grabs, seat belt buckles, armrests and floors. It also includes vehicle anti-viral fogging on a weekly basis.  These are the company minimum standards

 

How do I protect myself and my passengers?

The following Safe Operating Procedure is based on the current official government guidelines and is also based on the measures identified and required through our Covid:19 Risk Assessment, a copy of which can be provided upon request.  The transmission of Corona virus is primarily through people touching surfaces contaminated by the virus and then transferring that contamination to their mouth, eyes or nose. There is also a possibility of breathing in droplets expelled by another person when in close face to face contact.

With these facts in mind, please be assured that your coach will arrive in a sanitised, virus free condition; and that we have the following measures in place prevent the spread of the virus while on board the coach. Furthermore these protocols comply with World Health Organisation guidelines, which are fully achievable on our coaches. Our normal front facing seating arrangements avoids ‘face to face’ proximity and the physical barrier of the high backed seats, plus the use of face coverings and masks will all help to ensure maximum safety.

 

1.  Our driver will arrive just a few minutes before your departure time, in order to minimise the time that passengers spend on the vehicle once boarded. Please maintain social distancing as passengers gather and when approaching and speaking with the passengers. 

2. When your driver arrives, he or she will alight the vehicle and gesture for the passengers to board. Hand sanitizer must be used before boarding this will include the driver

3. Our driver will ask our passengers to load from the back first and passengers that live together may be seated together. The double seat immediately behind the driver is not available for use. We would appreciate that you wear face coverings during the journey, preferably your own; however our driver will also have masks available.

4. Once you have all boarded, our driver will board and then carry out the safety and information briefing before commencing the journey. 

5. As part of our drivers briefing he or she will advise that upon arrival at the destination he or she will be exiting first and that once he or she has left the vehicle then all passengers may safely disembark, starting from the front - and of course must continue to observe social distancing.

6.  Upon arrival at the destination, our driver will put the hazard warning lights on, disembark and wait for your group to alight.  Obviously he or she will maintain a helpful presence but will also observe self-distancing requirements. During your visit our driver will clean all vehicle touch points.

7. During your visit and prior to returning to the vehicle for the return journey, we encourage all passengers to wash their hands with soap and also to use the hand gel that is supplied on board.

8. It is suggested that social distance is kept to 2m where possible but the new guidelines are for 1m+ if it is not possible

 

We appreciate that these precautions and procedures are somewhat onerous, however it is of course in all our interests to do what we can to prevent the spread of the Coronavirus Covid:19. Should you require any further information or have any specific considerations and requirements  please don’t hesitate to contact us